PLAN YOUR VISIT
The Museum is open 10am – 4pm Tuesday–Sunday* (last admission 3.30pm).
*Please note that as we rely on a team of volunteers, our opening hours are subject to change. Please refer to our online booking system which will display up to date hours and ticket availability.
Book your tickets
Tickets are available on the day but we advise booking your tickets online in advance where possible. Please select from either morning admission (the 10am option, which allows arrival any time between 10am-1pm) or afternoon admission (the 1pm option, which allows arrival any time between 1-3.30pm).
Thank youBook now
|Children under 16||Free|
|Friends of the Museum||Free|
|National Art Pass holders||£3.50|
|Museums Association members||Free|
|Caravan Club members||2 for 1|
We advise booking your tickets online in advance
As part of the Gift Aid scheme, your admission ticket is valid for repeat visits for one year from date of entry. It also entitles you to 2for1 admission at Court Barn Museum in Chipping Campden.
Members of the Art Fund, Museums Association, Caravan Club and Museum Friends scheme will be required to show proof of membership on arrival. Children under 12 must be accompanied by an adult.
As an independent museum and registered charity (number 326446) income from admissions, donations and shop sales goes directly to supporting our work and educational aims.
We have made a number of changes for the safety of our visitors, staff and volunteers. Following the Government’s announcement of the lifting of restrictions in England, we will continue with the following safety measures:
Here is what you can expect
- We will continue to ensure the museum is ventilated, and the air quality is measured through a portable carbon dioxide monitor
- The museum follows a one way route
- Hygiene screens will remain at the welcome desk
- Hand sanitiser is available at reception and frequently-touched surfaces will be regularly cleaned as part of our enhanced cleaning regime
- We do not have toilets available on site, but there are accessible toilets located close by in the short stay car park
How you can help
- Please book your tickets online in advance where possible
- If you, or a member of your household are experiencing any COVID-19 symptoms, please do not visit the museum. If you wish to reschedule or refund your booking please email [email protected]
15 Russell Square, Broadway, Worcestershire, WR12 7AP, United Kingdom
T: +44 (0) 1386 854695 E: [email protected]museum.org
The museum is situated in Russell Square, which has pedestrian access from the High Street (via the lanes either side of Russell’s Restaurant and Trinity House Gallery).
Our Accessibility Statement includes details of how to get here and the building layout and facilities – if you have any queries, comments or require any further information in advance of your visit please contact us on 01386 854695 or email [email protected] and we will be happy to help.
The museum is supported by a team of volunteers who are on hand to enable you to discover more about the pieces on display and the fascinating history of Gordon Russell Ltd. We strive to continuously improve our visitor experience and to ensure the gallery is accessible to all. If you have any suggestions or feedback, then please do get in touch, we would be delighted to hear from you. You can also review your visit on our venue page on Euan’s Guide.
We hope you enjoy your visit to the Gordon Russell Design Museum.
Frequently asked questions
Will I need to book a ticket? Tickets are available to book online in advance. Although pre-booked tickets are not mandatory, it is helpful to book in advance so that we can continue to manage the number of people in the museum at one time and to avoid disappointment as our opening hours are subject to change (please see below).
Can I buy a ticket in person on the day? Yes, you are able to buy tickets on arrival
What are your opening times? We are open Tuesday-Sunday from 10am-4pm (last entry to the museum is at 3pm). Please note that as we rely on a team of volunteers, our opening hours are subject to change. Please refer to our online booking system which will display up to date ticket availability. If you have any queries ahead of your visit please email or call 01386 854695.
Are discounts and special offers still valid? Yes. We are continuing to honour discounts for Caravan Club Members, Art Fund members and Museums Association members. Carers, students, and children under 16 are admitted free of charge.
Do I still have to book if I have a special offer or free/discounted ticket? All ticket types will be available to book online in advance, but you can also buy your tickets on the day.
My plans have changed and I don’t need ticket what should I do? Please email [email protected] to arrange a refund. If you would like to book another slot please do so via the Art Tickets website
Can I book a group visit? Yes, we welcome groups to the museum where you can enjoy a guided tour from one of our knowledgeable guides. Please contact us to find out more.
HYGIENE AND SAFETY
What Covid-19 safety measures do you have in place? We encourage visitors to pre-book their tickets, and the museum follows a one-way route. Covid-19 hygiene and ventilation measures remain in place and air quality is measured through a portable carbon dioxide monitor.
Will I need to wear a face covering? Face coverings for staff, volunteers and visitors is no longer mandatory, but is encouraged where possible.
What personal protective equipment have you provided for your volunteers? The volunteer team have access to face coverings. They also have hand sanitiser and wipes for equipment, and a Perspex screen has been installed at the welcome desk.
What steps have you taken to ensure visitors with disabilities have access to the museum? Access and inclusion is an integral part of our plan for reopening, in order to create a safe and enjoyable experience for everyone. Please refer to our updated access statement for further details.
If I’m unwell on the day of my visit, what should I do? If you or anyone you live with displays symptoms associated with Covid-19, or if you’ve recently been in contact with someone who has, or has displayed symptoms of Covid-19 please stay at home and delay your trip until it is safe to visit the museum. Please email [email protected] to cancel your booking and arrange for a refund or exchange of tickets.
Will guided tours be taking place? We welcome group bookings – please contact us for further information.
Are there toilets on site? We do not have toilets available on site, but there are accessible toilets located close by in the short stay car park. See the Visit Broadway website for further information
Are there baby changing facilities on site? We do not currently have baby changing facilities.
Are buggies allowed in the gallery? Yes, as always we welcome visitors with young children and buggies to come and enjoy the museum. There is a lift on site to take you to the first floor.
Is there a cloakroom? We do not have a cloakroom on site.
Will I be able to shop at the museum? Yes, we welcome visitors to our on site shop Plane & Saw, and a museum ticket is not required for entry. Our selection of UK made crafts and gifts is also available to buy online. Every purchase supports the museum.
Can I pay using cash? We accept cash as well as card payments. We also accept ApplePay.
Where can I find out more about Gordon Russell, or a particular piece of furniture? Please email [email protected] If your enquiry relates to the archives, it will be passed on to our volunteer archive team. Please note that as the archive team work on a voluntary basis, there may be a delay in responding to your enquiry.
Can I make a donation? Yes! As an independent museum and registered charity, we rely on ticket sales, shop sales and donations and are hugely grateful for any amount you are able to give. You can make a donation by adding it to your online ticket booking, via our dedicated donation page Alternatively, our volunteer team will be happy to process a donation on request on the day of your visit. Thank you.
We are delighted to welcome group visits to the museum and our team of experienced volunteer guides provide informative tours for all ages.
How to book
Every group is catered for individually, so please contact us to discuss your requirements or telephone the museum on +44 (0)1386 854695